Privacy Policy for Cle.MD

Effective Date: March 17, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information
  • Name, email address, phone number, and other contact details when you sign up.
  • Account credentials (such as username and password) for authentication.
  • Payment details if you subscribe to a paid plan.
1.2 Health-Related Information
  • Medical history, symptoms, and other health-related data you provide.
  • Uploaded medical documents or summaries.
1.3 Usage and Device Information
  • IP address, browser type, and device identifiers.
  • Interaction logs, including pages visited, features used, and search history.
  • Cookies and tracking technologies to personalize and enhance your experience.

2. How We Use Your Information

We use the collected information to:

  • Provide secure access to Cle.MD services.
  • Deliver personalized health insights and recommendations.
  • Improve our AI models for better user experiences.
  • Process payments and manage subscriptions.
  • Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your data. However, we may share information with:

  • Healthcare Providers: If you choose to share data with medical professionals.
  • Service Providers: Third-party vendors that assist in hosting, analytics, and payment processing.
  • Legal Authorities: When required by law or to protect against fraud and security risks.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. While we strive to safeguard your information, no system is completely secure, and we encourage users to take precautions as well.

5. Your Choices and Rights

You have control over your data. You may:

  • Access, update, or delete your personal information via account settings.
  • Opt-out of marketing communications at any time.
  • Request data export or account deletion by contacting support.

6. Third-Party Links & Services

Cle.MD may contain links to third-party websites or services. We are not responsible for their privacy policies, so we recommend reviewing their policies before sharing information.

7. Children's Privacy

Cle.MD is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us for removal.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date. If significant changes occur, we will notify users through email or in-app notifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Cle.MD Support Team
contact@clemd.ai

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